• FAQ
  • What's included in a set of IV Trainer?

    An IV arm, a skin pad of your choice,

  • What are the colors of choice?

    Sorry, we are now only providing the skin color shown in the video. It is close to Pantone 473 U.

  • Is shipping/tax included in the price?

    Yes, both tax and standard shipping are included in the price.

  • When should I receive my product?

    An order may take up to 5 business days to handle. After that, your product will be shipped through standard shipping, which may take 15 business days according to your country. Tracking will be provided after the product is shipped. Contact us at info@sandraw.co if you need expedited shipping.

  • What's your refund policy?

    Please go to the link to see our return policy. In general, you can return your product within 30 days after delivery.